Frequently Asked Questions
Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 5-7 business days for domestic orders. International shipping may take 10-15 business days depending on your location. You will receive a tracking number once your order has been shipped.
How do I return or exchange items?
We accept returns and exchanges within 30 days of purchase. Items must be unused, in original condition, and with all tags attached. To initiate a return or exchange, please contact our customer service team with your order number. Return shipping costs are the responsibility of the customer unless the item is defective.
What payment methods do you accept?
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- PayPal
- Shop Pay
- Apple Pay and Google Pay
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website and view your order status in the "Order History" section.