SHIPPING POLICY
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Time
We ship to the United States, Canada, United Kingdom, France, Australia, and New Zealand.
Shipping rates:
- Standard Shipping: $15.00 (estimated delivery: 10-20 business days)
- Free Shipping on orders over $100.00
Please note that delivery times are estimates and may vary depending on your location and customs clearance.
Shipping Origin
All orders are shipped from Shenzhen, Guangdong Province, China.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided.
Shipping Issues
If you experience any issues with your shipment, please contact us at haiyanok@163.com and we will assist you as soon as possible.
International Customs & Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates.
Contact Us
For any shipping questions, please email us at haiyanok@163.com